State Farm hires India’s HCLTech to modernize IT operations


Leading auto, home and commercial insurance provider in the US, State Farm, has hired India’s HCLTech, a leading global technology company, for the modernization of its IT service desk and infrastructure operations.

On Thursday, December 12, HCLTech announced that State Farm, the leading provider of auto, home, and commercial insurance in the US, has selected the company to reimagine its IT service desk and infrastructure operations. “HCLTech will leverage its differentiated portfolio and proven execution capabilities to accelerate the modernization of its hybrid cloud environment for State Farm,” the Indian firm said in a statement.

State Farm and its affiliates are the largest providers of auto and home insurance in the United States. Its more than 19,400 agents and approximately 53,400 employees serve over 87 million policies and accounts – which include auto, fire, life, health, commercial policies, and financial services accounts. Commercial auto insurance, along with coverage for renters, business owners, boats, and motorcycles, is available. State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. State Farm is ranked 42 on the 2022 Fortune 500 list of largest companies.

“HCLTech was selected because of its reputation in supporting Fortune 500 companies,” said Ashley Pettit, Senior Vice President and Chief Information Officer for State Farm. “Working successfully with them relies, in part, on the skills and knowledge of talented employees currently doing this work at State Farm.”

HCLTech is a global technology company, home to more than 222,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, and cloud, powered by a broad portfolio of technology services and products. The firm provides industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2022 amounted to $12.3 billion.

This collaboration will further modernize State Farm’s back-end IT services and infrastructure through automation, advanced technology tools, and mature processes. The tie-up will enable State Farm to focus on critical technology priorities while elevating IT support experiences for its customers, agents and employees.

Some State Farm employees supporting this work will transfer to HCLTech to continue their important role in delivering cutting-edge technology services to State Farm. These employees will have access to HCLTech’s global network and a wide range of opportunities across industries, including a variety of training and development programs that are core to HCLTech’s culture of innovation.

“We are thrilled to welcome the incoming talent and combine the companies’ mutual expertise to help State Farm develop a stronger technology foundation,” said Srinivasan Seshadri, Corporate Vice President and Global Head of Financial Services, HCLTech. “We are committed to supporting State Farm in its endeavor to serve its customers through advanced technologies and practices.”

Related posts